Maintenance Packages for Fire and Security Systems

GMSE Fire & Security engineer servicing a commercial security system

GMSE Fire & Security offers comprehensive maintenance packages to ensure the optimal performance and reliability of your fire and security systems across Kent, London and East Sussex. Tailored for both residential and commercial properties, our packages include regular inspections, testing, and preventative maintenance to identify and resolve issues before they escalate. As an SSAIB & BAFE certified provider, we deliver expert servicing for fire alarms, access control, nurse call systems, panic button systems, intruder alarms and more, ensuring compliance with UK standards and peace of mind for your properties.

Contact

Why Fire & Security Maintenance Matters

  • Legal Compliance

    Legal Compliance

    BS5839 requires commercial fire alarm systems to be professionally serviced at least twice per year. SSAIB-certified security systems also carry maintenance obligations. Failing to maintain your systems puts you in breach of your legal duties as a responsible person.

  • Insurance Validity

    Insurance Validity

    Most commercial insurance policies require fire alarm and security systems to be maintained in accordance with relevant British Standards. A lapsed or unmaintained system could invalidate your cover at the point of claim — exactly when you need it most.

  • System Performance

    System Performance

    Regular maintenance catches faults, failing components, and battery issues before they become problems. A well-maintained system is significantly less likely to generate false alarms — reducing disruption and avoiding false alarm charges from monitoring centres.

What's Included in Every Maintenance Visit

✓
System Testing

Full functional test of all system components — detectors, sounders, call points, and control panels.

✓
Battery Checks

Standby battery and backup power tested to confirm correct operation during mains failure.

✓
Detector Cleaning

Smoke and heat detectors cleaned to maintain sensitivity and reduce the risk of false alarms.

✓
Log Review

System event log reviewed for faults, false alarms, and any indicators of system degradation.

✓
Certification

Service certificate issued after every visit — confirming the system has been maintained to the required standard.

✓
Written Report

Full written report provided after every visit — detailing findings, any recommendations, and next service date.

Not Happy With Your Current Provider?

GMSE can take over the maintenance of any installed fire or security system — regardless of who originally installed it or what brand of equipment is fitted. Switching to GMSE is straightforward and hassle-free.

1 — Initial Inspection

We carry out a full inspection of your existing system, assess its condition, and identify any outstanding faults or recommendations.

2 — Documentation Review

We review your existing service history and log books, and bring all documentation up to date.

3 — Ongoing Maintenance

We take over your maintenance contract from that point — providing all scheduled visits, certification, and support going forward.

Enquire About a Takeover

There's no need to replace your existing system — in most cases we can service and maintain whatever you already have in place.

What We Provide After Every Visit

A maintenance visit isn't complete until the paperwork is in order. Every GMSE maintenance visit comes with full documentation — giving you everything you need for insurance purposes, regulatory audits, and ongoing compliance.

Service Certificate
A signed service certificate confirming the system has been inspected and maintained to the required standard. Accepted by insurers, the Fire and Rescue Authority, and local authority licensing teams.

Log Book Update
Your system log book is updated after every visit — recording the date, engineer, findings, and any recommendations. Must be kept on site and made available for inspection at any time.

Written Recommendations Report
If any issues, failing components, or upcoming requirements are identified during the visit, a written recommendations report is provided — clearly prioritised so you know what needs addressing first.

Why Choose GMSE for Maintenance?

Our maintenance is designed to keep your systems compliant, functional, and ready to protect what matters most. Benefits include:

  • Proactive Protection: Regular checks prevent system failures, ensuring Advanced fire alarms, Paxton Net2 Pro access control, Orisec, Pyronix or Texecom Intruder Alarms and Hikvision CCTV operate seamlessly.

  • Compliance Assurance: Meet BS5839 (fire safety) and BS EN 50131 (security) standards, including the Regulatory Reform (Fire Safety) Order 2005.

  • Tailored Solutions: Customised plans for homes, care homes, offices, or industrial sites in Kent, London or East Sussex.

  • 24/7 Support: Access to reactive callouts for urgent repairs, minimising downtime for nurse call systems or panic button systems.

  • Cost Efficiency: Prevent costly breakdowns with preventative maintenance, extending the lifespan of your systems.

  • Integrated Servicing: Combine maintenance for manual call points, fire control panels, gate automation, and automatic opening vents (AOVs) for unified protection.

Our Maintenance Services

Our skilled technicians, competent in servicing a wide range of systems, provide thorough

maintenance tailored to your needs. Services include:

  • Fire Alarm Maintenance: Inspect smoke detectors, heat detectors, beam detectors, manual call points, and fire control panels to ensure BS5839 compliance. Includes battery checks, fault diagnostics, and sounder tests every six months.

  • Access Control Maintenance: Service Paxton Net2 Pro and Hikvision systems, checking control panels, readers, keypads, and Paxton Connect App functionality, ensuring secure access and compliance with BS EN 50131.

  • Nurse Call System Maintenance: Verify call points, control panels, and GSM enabled systems in care homes or hospitals, ensuring reliable operation for resident safety.

  • Panic Button and Intruder Alarm Maintenance: Test police response alarms, motion sensors, and panic button systems, ensuring rapid response and system integrity.

  • CCTV and Gate Automation Maintenance: Inspect Hikvision CCTV cameras and gate automation systems (swing, sliding, or bi-folding gates), checking motors, sensors, and connectivity.

  • Comprehensive Inspections: Assess cables, conduits, fixings, and seals for wear or damage, ensuring systems are free from electrical interference.

  • System Upgrades: Retrofit modern features like mobile app control or wireless connectivity to enhance functionality.

  • Service Documentation: Complete and store detailed service records for compliance and transparency.

Why GMSE Fire & Security?

  • SSAIB and BAFE Certified Expertise: Trusted quality in fire and security system maintenance.

  • Competent Technicians: Skilled professionals ensure system maintenance and more.

  • Compliance and Safety: Systems maintained to meet UK regulations

  • Local Service: Fast, professional support across Kent, London and East Sussex.

  • Free Consultations: Contact us for a no-obligation survey or quote to assess your maintenance needs.

Areas We Cover

Our engineers provide fire and security maintenance services across Kent, London and East Sussex. Whether you're in Maidstone, Brighton or Central London — we've got you covered.

Keep Your Systems Reliable with GMSE Maintenance Packages

Regular maintenance of your fire and security systems ensures compliance, reliability, and peace of mind. Whether you need servicing for Paxton access control, nurse call systems, panic button systems, or fire control panels, GMSE Fire & Security delivers bespoke maintenance packages to protect your property.

Contact us today for a free maintenance consultation or to learn more about our services, including fire alarm maintenance, access control servicing, and nurse call system support.

Call us at 01580 467070 or visit our contact page for a free quote.